We are on hand to assist you at +44 (0) 207 351 9750, Monday to Friday (except bank UK holidays), between 10.00 am and 6.00 pm (UK time).
Alternatively, please email customercare@caramel-shop.co.uk and we will get back to you as soon as possible.
Wash at 30 degrees, do not bleach, wash dark colours separately do not tumble dry, medium iron, dry cleanable.
We provide a standard delivery service:
· UK mainland - £6 | 2 - 4 days
· Europe - £15 | 4 - 6 days
· Rest of world - £20 | 6 - 8 days
International shipping - caramel-shop.co.uk delivers all over the world with few exceptions. We are able to ship to many countries on a DDU basis (Delivery Duty Unpaid). This means the recipient will be liable for any local sales taxes or import duties on orders placed outside of the EU.
Returns - You can return/exchange an item purchased from caramel-shop.co.uk up to 14 days after the delivery date in their original packaging and with a copy of the invoice. Returns charges are to be paid by the customer.
